ShipHero incident

Errors detected during label, barcodes, attachment and other files handling

Minor Resolved View vendor source →

ShipHero experienced a minor incident on June 18, 2025 affecting ShipHero Dashboard and Label Printing, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 09:01 AM UTC
Resolved
Jun 18, 2025, 09:14 AM UTC
Duration
12m
Detected by Pingoru
Jun 18, 2025, 09:01 AM UTC

Affected components

ShipHero DashboardLabel Printing

Update timeline

  1. investigating Jun 18, 2025, 09:01 AM UTC

    We are currently investigating this issue

  2. resolved Jun 18, 2025, 09:14 AM UTC

    We have determined the cause of the issue and services are performing as usual