ShipHawk Outage History

ShipHawk is up right now

ShipHawk had 11 outages in the last 2 years totaling 80h 21m of downtime — averaging 0.5 incidents per month.

There were 11 ShipHawk outages since January 30, 2025 totaling 80h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://shiphawk.statuspage.io

Notice September 2, 2026

FedEx Web Services degraded performance

Detected by Pingoru
Sep 02, 2026, 04:24 PM UTC
Resolved
Sep 02, 2026, 09:59 PM UTC
Duration
5h 35m
Affected: FedEx Web Services
Timeline · 2 updates
  1. monitoring Sep 02, 2026, 04:24 PM UTC

    FedEx web services are currently experiencing degraded performance, and some customers have reported issues booking FedEx shipments. We will continue to monitor the situation while FedEx works to resolve the issue. Current FedEx response times are available here: https://www.shippingapimonitor.com/history.html?api=fedex

  2. resolved Sep 02, 2026, 09:59 PM UTC

    Resolved on FedEx side.

Read the full incident report →

Minor June 26, 2026

FedEx API degraded performance

Detected by Pingoru
Jun 26, 2026, 03:47 PM UTC
Resolved
Jun 26, 2026, 08:49 PM UTC
Duration
5h 1m
Affected: FedEx Web Services
Timeline · 2 updates
  1. monitoring Jun 26, 2026, 03:47 PM UTC

    We are seeing a degraded performance with FedEx API, some customers reported issues with booking FedEx shipments. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.

  2. resolved Jun 26, 2026, 08:49 PM UTC

    Resolved by FedEx

Read the full incident report →

Minor June 19, 2026

Partial USPS Endicia Web Services outage

Detected by Pingoru
Jun 19, 2026, 03:38 PM UTC
Resolved
Jun 20, 2026, 02:17 AM UTC
Duration
10h 38m
Affected: USPS via Endicia
Timeline · 2 updates
  1. monitoring Jun 19, 2026, 03:38 PM UTC

    We are seeing a degraded performance with USPS Endicia web services. We will continue to monitor as USPS Endicia works to resolve this. https://status.endicia.com

  2. resolved Jun 20, 2026, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Degraded performance with PrintNode

Detected by Pingoru
May 18, 2026, 06:21 PM UTC
Resolved
May 18, 2026, 09:43 PM UTC
Duration
3h 21m
Timeline · 2 updates
  1. identified May 18, 2026, 06:21 PM UTC

    PrintNode is currently experiencing issues. Some regions may be experiencing degraded performance when attempting to print. See https://www.printnode.com/en/status for details.

  2. resolved May 18, 2026, 09:43 PM UTC

    Resolved by PrintNode.

Read the full incident report →

Notice October 20, 2025

Major AWS service outage

Detected by Pingoru
Oct 20, 2025, 08:37 PM UTC
Resolved
Oct 20, 2025, 11:28 PM UTC
Duration
2h 51m
Timeline · 3 updates
  1. investigating Oct 20, 2025, 08:37 PM UTC

    Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has led to intermittent reliability for many parcel and LTL carriers regarding rating and label generation. We are working with AWS to resolve these issues as soon as possible. https://health.aws.amazon.com/health/status

  2. monitoring Oct 20, 2025, 08:56 PM UTC

    Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has intermittently affected some carriers regarding rating and label generation. Everything is working currently and we are working with AWS to ensure system responsiveness. https://health.aws.amazon.com/health/status

  3. resolved Oct 20, 2025, 11:28 PM UTC

    The AWS issue affecting carriers has been resolved.

Read the full incident report →

Notice September 29, 2025

WWEX / SpeedShip services outage

Detected by Pingoru
Sep 29, 2025, 06:05 PM UTC
Resolved
Sep 29, 2025, 10:40 PM UTC
Duration
4h 34m
Timeline · 2 updates
  1. identified Sep 29, 2025, 06:05 PM UTC

    Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.

  2. resolved Sep 29, 2025, 10:40 PM UTC

    Confirmed as resolved by WWEX.

Read the full incident report →

Minor May 5, 2025

Pitney Bowes Expedited Delivery Services partial unavailability

Detected by Pingoru
May 05, 2025, 05:27 PM UTC
Resolved
May 06, 2025, 11:10 PM UTC
Duration
1d 5h
Affected: USPS via Pitney Bowes
Timeline · 2 updates
  1. identified May 05, 2025, 05:27 PM UTC

    Pitney Bowes has notified us they are experiencing technical issues with PB Expedited Delivery Services. Customers who use Pitney Bowes may experience slowness or unavailability of Pitney Bowes shipping rates or printing labels. We will continue to monitor their progress as they resolve this issue. For additional information use Pitney Bowes status page - https://status.pitneybowes.com

  2. resolved May 06, 2025, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2025

Partial WMS Access Issue – Investigation Underway

Detected by Pingoru
Apr 14, 2025, 08:24 PM UTC
Resolved
Apr 14, 2025, 08:47 PM UTC
Duration
23m
Affected: WMSWMS APIs
Timeline · 3 updates
  1. investigating Apr 14, 2025, 08:24 PM UTC

    We are currently investigating an issue affecting one of our WMS environments. A subset of customers may be unable to access the system. Our team is actively working to identify the root cause and restore full access as soon as possible. We will continue to provide updates as we make progress. Thank you for your understanding and patience.

  2. monitoring Apr 14, 2025, 08:34 PM UTC

    The affected WMS environment is now back online, and system access has been restored for impacted customers. We are currently monitoring the environment to ensure stability.

  3. resolved Apr 14, 2025, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 11, 2025

Rating API slowness

Detected by Pingoru
Mar 11, 2025, 11:52 AM UTC
Resolved
Mar 11, 2025, 10:34 PM UTC
Duration
10h 41m
Affected: Shipping APIssh-default
Timeline · 3 updates
  1. investigating Mar 11, 2025, 11:52 AM UTC

    Some customers are experiencing slowness with the rating API. Our team is actively investigating the issue. We will provide updates as we learn more.

  2. monitoring Mar 11, 2025, 12:00 PM UTC

    The issue causing slowness in the rating API has been identified and resolved.

  3. resolved Mar 11, 2025, 10:34 PM UTC

    This incident has been resolved.

Read the full incident report →