ShipHawk experienced a notice incident on September 29, 2025, lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 29, 2025, 06:05 PM UTC
Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.
- resolved Sep 29, 2025, 10:40 PM UTC
Confirmed as resolved by WWEX.