TMS WebPortal errors affecting some customers
Affected: TMS
ShipHawk Outage History
ShipHawk is up right nowShipHawk had 7 outages in the last 2 years totaling 57h 7m of downtime — averaging 0.3 incidents per month.
There were 7 ShipHawk outages since September 29, 2025 totaling 57h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
FedEx API degraded performance
Affected: FedEx Web Services
Timeline · 2 updates
- monitoring Jun 26, 2026, 03:47 PM UTC
We are seeing a degraded performance with FedEx API, some customers reported issues with booking FedEx shipments. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.
- resolved Jun 26, 2026, 08:49 PM UTC
Resolved by FedEx
Partial USPS Endicia Web Services outage
Affected: USPS via Endicia
Timeline · 2 updates
- monitoring Jun 19, 2026, 03:38 PM UTC
We are seeing a degraded performance with USPS Endicia web services. We will continue to monitor as USPS Endicia works to resolve this. https://status.endicia.com
- resolved Jun 20, 2026, 02:17 AM UTC
This incident has been resolved.
Degraded performance with PrintNode
Timeline · 2 updates
- identified May 18, 2026, 06:21 PM UTC
PrintNode is currently experiencing issues. Some regions may be experiencing degraded performance when attempting to print. See https://www.printnode.com/en/status for details.
- resolved May 18, 2026, 09:43 PM UTC
Resolved by PrintNode.
FedEx Web Services degraded performance
Affected: FedEx Web Services
Timeline · 2 updates
- identified Feb 23, 2026, 08:12 PM UTC
We are seeing a degraded performance with FedEx web services, some customers reported issues with booking shipments. FedEx has acknowledged an issue on their end. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.
- resolved Feb 24, 2026, 10:52 PM UTC
Resolved by FedEx.
Major AWS service outage
Timeline · 3 updates
- investigating Oct 20, 2025, 08:37 PM UTC
Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has led to intermittent reliability for many parcel and LTL carriers regarding rating and label generation. We are working with AWS to resolve these issues as soon as possible. https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 08:56 PM UTC
Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has intermittently affected some carriers regarding rating and label generation. Everything is working currently and we are working with AWS to ensure system responsiveness. https://health.aws.amazon.com/health/status
- resolved Oct 20, 2025, 11:28 PM UTC
The AWS issue affecting carriers has been resolved.
WWEX / SpeedShip services outage
Timeline · 2 updates
- identified Sep 29, 2025, 06:05 PM UTC
Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.
- resolved Sep 29, 2025, 10:40 PM UTC
Confirmed as resolved by WWEX.