ShipHawk had 6 outages in the last 2 years totaling 53h 7m of downtime — averaging 0.2 incidents per month.
There were 6 ShipHawk outages since September 29, 2025 totaling 53h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are seeing a degraded performance with FedEx API, some customers reported issues with booking FedEx shipments. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.
Resolved by FedEx
We are seeing a degraded performance with USPS Endicia web services. We will continue to monitor as USPS Endicia works to resolve this. https://status.endicia.com
This incident has been resolved.
PrintNode is currently experiencing issues. Some regions may be experiencing degraded performance when attempting to print. See https://www.printnode.com/en/status for details.
Resolved by PrintNode.
We are seeing a degraded performance with FedEx web services, some customers reported issues with booking shipments. FedEx has acknowledged an issue on their end. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.
Resolved by FedEx.
Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has led to intermittent reliability for many parcel and LTL carriers regarding rating and label generation. We are working with AWS to resolve these issues as soon as possible. https://health.aws.amazon.com/health/status
Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has intermittently affected some carriers regarding rating and label generation. Everything is working currently and we are working with AWS to ensure system responsiveness. https://health.aws.amazon.com/health/status
The AWS issue affecting carriers has been resolved.
Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.
Confirmed as resolved by WWEX.