Shelf.io incident

Search Functionality Degradation Affecting Multiple Features

Critical Resolved View vendor source →

Shelf.io experienced a critical incident on July 3, 2025 affecting Viewing Content & Search, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 03:26 PM UTC
Resolved
Jul 03, 2025, 03:46 PM UTC
Duration
19m
Detected by Pingoru
Jul 03, 2025, 03:26 PM UTC

Affected components

Viewing Content & Search

Update timeline

  1. identified Jul 03, 2025, 03:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 03, 2025, 03:51 PM UTC

    This incident has been resolved.