Shelf.io incident

Intermittent app loading issues

Notice Resolved View vendor source →

Shelf.io experienced a notice incident on June 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 12:00 PM UTC
Resolved
Jun 23, 2026, 12:00 PM UTC
Duration
—
Detected by Pingoru
Jun 23, 2026, 12:00 PM UTC

Update timeline

  1. resolved Jul 10, 2026, 08:04 AM UTC

    Between 23 Jun 12:00 UTC and 25 Jun 19:00 UTC, we experienced intermittent errors in core resource fetching. This caused a small percentage of requests to fail, which in some cases resulted in users seeing a white screen instead of the app. The incident affected a small number of customers globally. Due to a configuration issue, impact may have been higher for some customers than others. The issue has been resolved, and service has returned to normal. We apologize for the disruption.