SheerID experienced a minor incident on June 13, 2023 affecting Student programs, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Student programs
Update timeline
- investigating Jun 13, 2023, 07:55 PM UTC
A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.
- resolved Jun 13, 2023, 09:24 PM UTC
This incident has been resolved.