SheerID incident

Student data source: temporary disruption

Minor Resolved View vendor source →

SheerID experienced a minor incident on June 29, 2023 affecting Student programs, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2023, 09:33 PM UTC
Resolved
Jun 29, 2023, 10:56 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 29, 2023, 09:33 PM UTC

Affected components

Student programs

Update timeline

  1. investigating Jun 29, 2023, 09:33 PM UTC

    A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.

  2. resolved Jun 29, 2023, 10:56 PM UTC

    This incident has been resolved.