SheerID experienced a minor incident on July 6, 2023 affecting Student programs, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Student programs
Update timeline
- investigating Jul 06, 2023, 02:52 PM UTC
A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.
- identified Jul 06, 2023, 02:53 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 06, 2023, 03:24 PM UTC
This incident has been resolved.