SheerID experienced a minor incident on July 21, 2023 affecting Student programs, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Student programs
Update timeline
- monitoring Jul 21, 2023, 07:18 PM UTC
A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.
- resolved Jul 21, 2023, 09:08 PM UTC
This incident has been resolved.