SheerID experienced a minor incident on May 14, 2023 affecting Military programs, lasting 17h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Military programs
Update timeline
- identified May 14, 2023, 03:03 AM UTC
A data source supporting Military programs is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.
- resolved May 14, 2023, 08:48 PM UTC
This incident has been resolved.