SheerID experienced a minor incident on August 12, 2024 affecting MySheerID, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
MySheerID
Update timeline
- investigating Aug 12, 2024, 05:49 PM UTC
We are investigating reports of a degraded performance within MySheerID, including logging in and reporting, and will provide updates as we resolve the issue.
- identified Aug 12, 2024, 06:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 12, 2024, 08:56 PM UTC
This incident has been resolved.