SheerID incident

MySheerID is Down

Major Resolved View vendor source →

SheerID experienced a major incident on August 20, 2024 affecting MySheerID, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 08:03 PM UTC
Resolved
Aug 20, 2024, 08:28 PM UTC
Duration
24m
Detected by Pingoru
Aug 20, 2024, 08:03 PM UTC

Affected components

MySheerID

Update timeline

  1. identified Aug 20, 2024, 08:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 20, 2024, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2024, 08:28 PM UTC

    This incident has been resolved.