SheerID incident

Degraded performance: Document review

Minor Resolved View vendor source →

SheerID experienced a minor incident on September 23, 2024 affecting MySheerID, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 06:53 PM UTC
Resolved
Sep 23, 2024, 07:45 PM UTC
Duration
51m
Detected by Pingoru
Sep 23, 2024, 06:53 PM UTC

Affected components

MySheerID

Update timeline

  1. identified Sep 23, 2024, 06:53 PM UTC

    We're experiencing an issue with Document review that may have an increase in wait times for decisions on documents.

  2. resolved Sep 23, 2024, 07:45 PM UTC

    This incident has been resolved.