SheerID experienced a minor incident on September 27, 2024 affecting Military programs, lasting 5h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Military programs
Update timeline
- investigating Sep 27, 2024, 04:48 PM UTC
We are currently investigating this issue.
- investigating Sep 27, 2024, 05:02 PM UTC
A data source supporting Military programs is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.
- resolved Sep 27, 2024, 10:13 PM UTC
This incident has been resolved.