SheerID experienced a minor incident on December 18, 2024 affecting Student programs, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Student programs
Update timeline
- monitoring Dec 18, 2024, 03:49 PM UTC
A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.
- resolved Dec 18, 2024, 06:26 PM UTC
This incident has been resolved.