SheerID incident
Healthcare and Low Income programs: degraded performance
SheerID experienced a minor incident on April 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 18, 2025, 11:15 PM UTC
An incident occurred during which some Healthcare and Low Income program verification forms could not be submitted. This incident was resolved at 5:15pm Pacific Time on April 17, 2025.