SheerID incident

Healthcare and Low Income programs: degraded performance

Minor Resolved View vendor source →

SheerID experienced a minor incident on April 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 05:30 PM UTC
Resolved
Apr 17, 2025, 05:30 PM UTC
Duration
Detected by Pingoru
Apr 17, 2025, 05:30 PM UTC

Update timeline

  1. resolved Apr 18, 2025, 11:15 PM UTC

    An incident occurred during which some Healthcare and Low Income program verification forms could not be submitted. This incident was resolved at 5:15pm Pacific Time on April 17, 2025.