SharpenCX incident

Certain Icons not loading within Sharpen application

Minor Resolved View vendor source →

SharpenCX experienced a minor incident on April 25, 2024 affecting app.sharpencx.com and app.iz1.sharpen.cx and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 07:33 PM UTC
Resolved
Apr 25, 2024, 07:36 PM UTC
Duration
2m
Detected by Pingoru
Apr 25, 2024, 07:33 PM UTC

Affected components

app.sharpencx.comapp.iz1.sharpen.cxSharpen QSharpen Q

Update timeline

  1. identified Apr 25, 2024, 07:33 PM UTC

    Sharpen is experiencing a UX impact related to a dependent vendor who is having an outage. We are working with this vendor to re-establish functionality. Certain icons and buttons may not be observed as loading in the UI.

  2. resolved Apr 25, 2024, 07:36 PM UTC

    This incident has been resolved