ShareGate incident

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Critical Resolved View vendor source →

ShareGate experienced a critical incident on August 18, 2021 affecting Archive, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 04:00 PM UTC
Resolved
Aug 20, 2021, 04:02 PM UTC
Duration
2d
Detected by Pingoru
Aug 18, 2021, 04:00 PM UTC

Affected components

Archive

Update timeline

  1. identified Aug 18, 2021, 05:59 PM UTC

    Our engineering team has identified the issue and is working hard to push out a solution as soon as possible.

  2. identified Aug 18, 2021, 06:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 19, 2021, 06:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 20, 2021, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 20, 2021, 04:02 PM UTC

    This incident has been resolved.