ShareGate Outage History

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ShareGate had 2 outages in the last 2 years totaling 5h 6m of downtime — averaging 0.1 incidents per month.

There were 2 ShareGate outages since March 3, 2025 totaling 5h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://app-status.sharegate.com

Major March 13, 2026

ShareGate Protect - Intermittent Access Issues

Detected by Pingoru
Mar 13, 2026, 01:18 PM UTC
Resolved
Mar 13, 2026, 05:08 PM UTC
Duration
3h 50m
Affected: Archive
Timeline · 4 updates
  1. investigating Mar 13, 2026, 01:18 PM UTC

    We are currently experiencing intermittent issues with ShareGate Protect. The application may not be accessible at times. Our team is actively investigating and will provide updates as more information becomes available.

  2. investigating Mar 13, 2026, 01:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 13, 2026, 01:48 PM UTC

    The elevated resource utilization on the database server has been mitigated. Services are operating normally. The team is actively monitoring to ensure stability. We'll provide a further update if anything changes.

  4. resolved Mar 13, 2026, 05:08 PM UTC

    Thanks for bearing with us! Our team has resolved the issue. If you're still experiencing any issues, please reach out to [email protected].

Read the full incident report →

Minor March 3, 2025

Login timeout issues

Detected by Pingoru
Mar 03, 2025, 07:21 PM UTC
Resolved
Mar 03, 2025, 08:38 PM UTC
Duration
1h 16m
Affected: Login & Account Management
Timeline · 4 updates
  1. investigating Mar 03, 2025, 06:55 PM UTC

    We are aware of reports of issues signing into ShareGate. We are currently investigating.

  2. monitoring Mar 03, 2025, 07:21 PM UTC

    Service has been restored and customers may experience improvements. We are continuing to monitor login behaviour.

  3. monitoring Mar 03, 2025, 07:30 PM UTC

    Service has been restored and customers may experience improvements. We are continuing to monitor login behaviour.

  4. resolved Mar 03, 2025, 08:38 PM UTC

    This incident has been resolved.

Read the full incident report →