ShareGate incident

ShareGate is experiencing M365 syncing issues

Minor Resolved View vendor source →

ShareGate experienced a minor incident on January 24, 2023, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2023, 04:29 PM UTC
Resolved
Jan 26, 2023, 10:50 PM UTC
Duration
2d 6h
Detected by Pingoru
Jan 24, 2023, 04:29 PM UTC

Update timeline

  1. monitoring Jan 24, 2023, 04:29 PM UTC

    Customers who connected their tenants to ShareGate in the past day may experience slower than usual sync times, with stale or incorrect values being shown for Owner and Guest details. We have rectified the root cause, and affected customers should see correct information within 24 hours.

  2. resolved Jan 26, 2023, 10:50 PM UTC

    Thanks for bearing with us! Our team has resolved the issue. If you're still experiencing any issues, please reach out to [email protected].