SF Fire Credit Union Outage History
SF Fire Credit Union is up right nowPingoru has recorded 51 incidents for SF Fire Credit Union: 6 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 2 | 5 of 744 (1%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 547 (0%) |
Incidents, newest first
Critical October 9, 2026 Online Banking Outage 51m Online & Mobile Banking, Money Movement
Started Oct 09, 2026, 10:38 PM UTC· resolved Oct 09, 2026, 11:29 PM UTC
- investigating Oct 09, 2026, 10:38 PM UTC
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
- investigating Oct 09, 2026, 11:27 PM UTC
We are continuing to investigate this issue.
- resolved Oct 09, 2026, 11:29 PM UTC
Online and Mobile Banking services are now available. We appreciate your patience.
Critical June 29, 2026 Main Branch Temporarily Closed 2h 26m California Branch Lobby, California CoinStar, California ATM
Started Jun 29, 2026, 10:47 PM UTC· resolved Jun 30, 2026, 01:14 AM UTC
- identified Jun 29, 2026, 10:47 PM UTC
Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.
- resolved Jun 30, 2026, 01:14 AM UTC
The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.
Major October 22, 2025 Mobile Deposit & Zelle Outage 3h 22m Mobile Deposit
Started Oct 22, 2025, 09:08 PM UTC· resolved Oct 23, 2025, 12:31 AM UTC
- investigating Oct 22, 2025, 09:08 PM UTC
We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.
- resolved Oct 23, 2025, 12:31 AM UTC
The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.
Major October 20, 2025 AWS Service Disruption 5h 51m Online & Mobile Banking, Money Movement
Started Oct 20, 2025, 05:48 PM UTC· resolved Oct 20, 2025, 11:39 PM UTC
- identified Oct 20, 2025, 05:48 PM UTC
We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.
- resolved Oct 20, 2025, 11:39 PM UTC
This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.
Critical September 12, 2025 Online & Mobile Banking Outage 22m Online & Mobile Banking, Money Movement
Started Sep 12, 2025, 02:14 AM UTC· resolved Sep 12, 2025, 02:36 AM UTC
- investigating Sep 12, 2025, 02:14 AM UTC
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.
- investigating Sep 12, 2025, 02:18 AM UTC
We are continuing to investigate this issue.
- resolved Sep 12, 2025, 02:36 AM UTC
This issue has been resolved. Thank you for your patience.
Notice September 10, 2025 Statements & Check Image Outage 1h 54m Documents & Check Images
Started Sep 10, 2025, 07:47 PM UTC· resolved Sep 10, 2025, 09:41 PM UTC
- investigating Sep 10, 2025, 07:47 PM UTC
Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
- resolved Sep 10, 2025, 09:41 PM UTC
This incident has been resolved.
Major August 28, 2025 Online & Mobile Banking 2FA, One-Time Passwords issue 3h 36m Online & Mobile Banking
Started Aug 28, 2025, 05:48 PM UTC· resolved Aug 28, 2025, 09:25 PM UTC
- investigating Aug 28, 2025, 05:48 PM UTC
We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.
- identified Aug 28, 2025, 09:17 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 28, 2025, 09:25 PM UTC
This incident has been resolved.
Major June 13, 2025 Stonestown Branch temporarily closed 6d 20h Stonestown Branch Lobby
Started Jun 13, 2025, 10:42 PM UTC· resolved Jun 20, 2025, 06:52 PM UTC
- investigating Jun 13, 2025, 10:42 PM UTC
Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.
- monitoring Jun 13, 2025, 10:46 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 13, 2025, 10:46 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 13, 2025, 11:05 PM UTC
The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.
- monitoring Jun 16, 2025, 03:35 PM UTC
The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.
- monitoring Jun 16, 2025, 11:51 PM UTC
The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.
- resolved Jun 20, 2025, 06:52 PM UTC
We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.
Critical June 12, 2025 Mobile Deposit Service Alert 38m Mobile Deposit
Started Jun 12, 2025, 07:42 PM UTC· resolved Jun 12, 2025, 08:21 PM UTC
- investigating Jun 12, 2025, 07:42 PM UTC
We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.
- resolved Jun 12, 2025, 08:21 PM UTC
The Mobile Deposit issue has been resolved. We appreciate your patience.
Critical March 10, 2025 New Account Opening Outgage 3h 43m Online Account Opening
Started Mar 10, 2025, 08:51 PM UTC· resolved Mar 11, 2025, 12:35 AM UTC
- investigating Mar 10, 2025, 08:51 PM UTC
We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.
- resolved Mar 11, 2025, 12:35 AM UTC
This incident has been resolved.
Notice March 10, 2025 Card Management Widget Outgage Detected 3h 55m Card Management (Card Activation, Travel Notifications, PIN changes)
Started Mar 10, 2025, 08:39 PM UTC· resolved Mar 11, 2025, 12:35 AM UTC
- investigating Mar 10, 2025, 08:39 PM UTC
The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.
- investigating Mar 10, 2025, 08:52 PM UTC
We are continuing to investigate this issue.
- resolved Mar 11, 2025, 12:35 AM UTC
This incident has been resolved.
Critical November 22, 2024 Card Management Widget Unavailable 6h 21m Card Management (Card Activation, Travel Notifications, PIN changes)
Started Nov 22, 2024, 06:27 PM UTC· resolved Nov 23, 2024, 12:48 AM UTC
- investigating Nov 22, 2024, 06:27 PM UTC
The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.
- investigating Nov 23, 2024, 12:47 AM UTC
We are continuing to investigate this issue.
- resolved Nov 23, 2024, 12:48 AM UTC
This incident has been resolved.