Seven Senders incident
Post NL API - degraded performance when creating labels for some requests
Seven Senders experienced a minor incident on July 17, 2024 affecting POST NL, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
POST NL
Update timeline
- investigating Jul 17, 2024, 06:51 AM UTC
Dear Customer, Unfortunately, the carrier (Post NL) is experiencing problems with their API, resulting in timeouts for some of the label requests. We are in contact with the carrier and are trying to assist them in resolving the issue. Please note that this only affects label creation via the Post NL API and only for some of the incoming requests. We apologize on behalf of Post NL for the inconvenience!
- monitoring Jul 17, 2024, 07:24 AM UTC
Post NL has fixed the problem and the API communication no longer shows timeouts. We will continue to monitor.
- resolved Jul 17, 2024, 09:54 AM UTC
This incident has been resolved.