Seven Senders experienced a critical incident on August 26, 2024 affecting Correos ES, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Correos ES
Update timeline
- investigating Aug 26, 2024, 08:47 AM UTC
Dear customers, currently the API of Correos-ES is unavailable. Therefore we are not able to create return labels for the carrier Correos-ES. We already reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of Correos-ES! Please note this only affects Correos-ES. All other carriers are up and running!
- identified Aug 26, 2024, 08:52 AM UTC
The technical department of Correos-ES identified an incident and is looking into it.
- resolved Aug 26, 2024, 11:30 AM UTC
This incident has been resolved by Correos-ES and labels are generated again.