Seven Senders experienced a critical incident on January 10, 2025 affecting API and Seven Senders Portal and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 10, 2025, 12:32 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 10, 2025, 12:34 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 10, 2025, 12:59 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 10, 2025, 01:00 PM UTC
The DNS records have been fixed. The API should be accessible. If you are still experiencing issues connecting to Seven Senders API, please flush your DNS cache.
- monitoring Jan 10, 2025, 01:11 PM UTC
Revision: all public domains might be affected
- monitoring Jan 10, 2025, 02:27 PM UTC
We have confirmed all systems operational. The outage itself lasted 5 minutes. Still monitoring for potential issues and repercussions. Closing the incident soon.
- resolved Jan 10, 2025, 04:23 PM UTC
This incident has been resolved.