Seven Senders incident

Post AT Return Labels unavailable due to Post AT API issues

Notice Resolved View vendor source →

Seven Senders experienced a notice incident on January 23, 2025 affecting Post AT, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 11:15 AM UTC
Resolved
Jan 23, 2025, 11:15 AM UTC
Duration
Detected by Pingoru
Jan 23, 2025, 11:15 AM UTC

Affected components

Post AT

Update timeline

  1. resolved Jan 23, 2025, 11:15 AM UTC

    We want to inform you that between 11:08 and 11:42, we encountered an issue with the Post AT carrier's API. This technical problem on the carrier's end temporarily disrupted the creation of return labels. The API has been stable since 11:42, and normal service has resumed. On behalf of Post AT, we sincerely apologize for any inconvenience this may have caused and appreciate your understanding.