Seven Senders incident

Seven Senders Label API - Service intrerruption: 11:26:31 – 11:31:59

Seven Senders experienced a notice incident on January 28, 2025 affecting Label Service - General, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jan 28, 2025, 11:35 AM UTC
Resolved: Jan 28, 2025, 11:35 AM UTC
Duration: —
Detected by Pingoru: Jan 28, 2025, 11:35 AM UTC

Affected components

Label Service - General

Update timeline

resolved Jan 28, 2025, 11:35 AM UTC

Today, the Seven Senders Label API experienced an outage from 11:26:31 to 11:31:59 due to a planned infrastructure update. During the deployment process, an unexpected issue arose. Upon identifying the problem, we promptly reverted to the previous stable version to restore service. We are conducting a thorough investigation to understand the root cause and implement measures to prevent similar incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding