Seven Senders experienced a major incident on March 24, 2025 affecting Seven Senders Portal, lasting 9h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2025, 08:04 AM UTC
We are currently facing an issue with our analytics in the Seven Senders portal. We are actively working on resolving the issue with the highest priority.
- identified Mar 24, 2025, 01:15 PM UTC
The issue has been identified and is caused by the external provider. The fix is being implemented.
- monitoring Mar 24, 2025, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2025, 05:44 PM UTC
User access to Seven Senders Analytics was temporarily unavailable due to an incident with our service provider, Google. We’re happy to inform you that the issue has been resolved, and full access restored. We sincerely apologize for the inconvenience this may have caused, and thank you for your patience and understanding.