Seven Senders incident

SDA Posteitaliane - Creation of labels not possible due to issues of the carriers API (or timeouts)

Notice Resolved View vendor source →

Seven Senders experienced a notice incident on April 7, 2025 affecting SDAposteitaliane IT, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 11:10 AM UTC
Resolved
Apr 07, 2025, 02:30 PM UTC
Duration
3h 20m
Detected by Pingoru
Apr 07, 2025, 11:10 AM UTC

Affected components

SDAposteitaliane IT

Update timeline

  1. investigating Apr 07, 2025, 11:10 AM UTC

    Dear customer, we are currently facing issues with the API of SDA/Posteitaliane. Therefore we are not able to create labels for the carrier SDA Posteitaliane. We already reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of SDA Posteitaliane! Please note this only affects the API connection of the carrier SDA Posteitaliane. The offline integration of SDA Posteitaliane as well as all other carriers are up and running!

  2. resolved Apr 07, 2025, 02:30 PM UTC

    This incident has been resolved.