Seven Senders incident

Tracking of New Shipments

Major Resolved View vendor source →

Seven Senders experienced a major incident on April 10, 2025 affecting Tracking and Shop SQS, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 05:21 AM UTC
Resolved
Apr 10, 2025, 06:24 AM UTC
Duration
1h 3m
Detected by Pingoru
Apr 10, 2025, 05:21 AM UTC

Affected components

TrackingShop SQS

Update timeline

  1. investigating Apr 10, 2025, 05:21 AM UTC

    We are currently facing an issue in tracking the Shipments created in the last few hours. We are actively working on resolving the issue with the highest priority.

  2. identified Apr 10, 2025, 06:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 10, 2025, 06:24 AM UTC

    This incident has been resolved.