Seven Senders incident

Missing tracking updates of SEUR Shipments

Minor Resolved View vendor source →

Seven Senders experienced a minor incident on May 15, 2025 affecting Tracking and Shop SQS, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 01:46 PM UTC
Resolved
May 15, 2025, 02:38 PM UTC
Duration
52m
Detected by Pingoru
May 15, 2025, 01:46 PM UTC

Affected components

TrackingShop SQS

Update timeline

  1. investigating May 15, 2025, 01:46 PM UTC

    We are not receiving tracking updates from Seur. Our team is in contact with the carrier. We are actively working on resolving the issue with the highest priority.

  2. resolved May 15, 2025, 02:38 PM UTC

    This incident has been resolved.