ServiceMax incident

Service Max Zinc Analytics Service Disruption

Major Resolved View vendor source →

ServiceMax experienced a major incident on January 10, 2025 affecting Analytics, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 01:30 AM UTC
Resolved
Jan 10, 2025, 02:02 AM UTC
Duration
32m
Detected by Pingoru
Jan 10, 2025, 01:30 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Jan 10, 2025, 01:30 AM UTC

    We have confirmed the issue lies with our vendors network, and have escalated the issue for fixing.

  2. resolved Jan 10, 2025, 02:02 AM UTC

    This incident has been resolved.