ServiceMax incident

ServiceMax Support Announcement: Salesforce Winter20 Critical Update: Turn on Lightning Experience

Notice Resolved View vendor source →

ServiceMax experienced a notice incident on October 3, 2019 affecting Critical Announcements, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2019, 09:32 AM UTC
Resolved
Oct 03, 2019, 09:32 AM UTC
Duration
—
Detected by Pingoru
Oct 03, 2019, 09:32 AM UTC

Affected components

Critical Announcements

Update timeline

  1. resolved Oct 03, 2019, 09:32 AM UTC

    ***NOTE THAT THIS UPDATE HAS BEEN DELAYED BY SALESFORCE UNTIL JANUARY 7, 2020*** With the Winter20 Salesforce Release the org-wide setting Lightning Experience will be enabled for all customers. For those customers that have not yet enabled this feature, end users will experience some UI changes, however, no user will be automatically switched to the Lightning UI. For users that have the Lightning Experience User permission on their profiles, those users will see a Switch to Lightning Experience link in both the Salesforce Classic header and will have the option to switch to the Lightning UI . Users will not be automatically switched to the Lightning UI post the Winter 20 enablement of the Lightning Experience. After Lightning Experience is turned on, all users, including those who have the Lightning Experience User permission remain in Salesforce Classic. Complete detail of this change is available from the following Salesforce resources: Video: https://salesforce.vidyard.com/watch/rppECphLxPAA25CxutCm4N Knowledge Article: https://help.salesforce.com/articleView?id=000317946&language=en_US&type=1&mode=1