ServiceMax incident

A360 Migration Tool is down

Major Resolved View vendor source →

ServiceMax experienced a major incident on July 27, 2023 affecting Critical Announcements and Asset 360 Migration Tool, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2023, 02:32 PM UTC
Resolved
Jul 27, 2023, 05:54 PM UTC
Duration
3h 22m
Detected by Pingoru
Jul 27, 2023, 02:32 PM UTC

Affected components

Critical AnnouncementsAsset 360 Migration Tool

Update timeline

  1. investigating Jul 27, 2023, 02:32 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 27, 2023, 05:54 PM UTC

    This incident has been resolved.