ServiceMax experienced a notice incident on July 4, 2024 affecting Critical Announcements and Zinc Services, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Critical AnnouncementsZinc Services
Update timeline
- investigating Jul 04, 2024, 05:27 AM UTC
We are experiencing an issue with Zinc, which may affect the video and image file upload features. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.
- resolved Jul 04, 2024, 06:38 AM UTC
The Zinc service is fully operational. This incident has been resolved.