Service Fusion incident

System Slowness

Minor Resolved View vendor source →

Service Fusion experienced a minor incident on June 6, 2022 affecting Admin System - admin.servicefusion.com and Worker App and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2022, 01:29 PM UTC
Resolved
Jun 06, 2022, 04:31 PM UTC
Duration
3h 2m
Detected by Pingoru
Jun 06, 2022, 01:29 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai

Update timeline

  1. investigating Jun 06, 2022, 01:29 PM UTC

    We are currently investigating reports of system slowness.

  2. monitoring Jun 06, 2022, 01:48 PM UTC

    We are experiencing a full recovery of all systems. We are monitoring the incident for full resolution.

  3. resolved Jun 06, 2022, 04:31 PM UTC

    This incident has been resolved.