Service Fusion incident

502 bad gateway report when accessing ServiceCall.ai admin/call center

Minor Resolved View vendor source →

Service Fusion experienced a minor incident on July 19, 2022 affecting ServiceCall.ai, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2022, 03:30 PM UTC
Resolved
Jul 19, 2022, 05:54 PM UTC
Duration
2h 23m
Detected by Pingoru
Jul 19, 2022, 03:30 PM UTC

Affected components

ServiceCall.ai

Update timeline

  1. investigating Jul 19, 2022, 03:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 19, 2022, 03:52 PM UTC

    We are no longer experiencing 502 bad gateway reports when accessing ServiceCall.ai. We are closely monitoring this component.

  3. resolved Jul 19, 2022, 05:54 PM UTC

    This incident has been resolved.