Service Fusion incident

Bad Gateway

Notice Resolved View vendor source →

Service Fusion experienced a notice incident on August 31, 2022 affecting Admin System - admin.servicefusion.com and Worker App and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2022, 06:36 PM UTC
Resolved
Aug 31, 2022, 07:56 PM UTC
Duration
1h 19m
Detected by Pingoru
Aug 31, 2022, 06:36 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai

Update timeline

  1. investigating Aug 31, 2022, 06:36 PM UTC

    We are receiving reports of "Bad Gateway" errors when navigating in Service Fusion. We are investigating this issue.

  2. investigating Aug 31, 2022, 07:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 31, 2022, 07:33 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 31, 2022, 07:56 PM UTC

    This incident has been resolved.