Service Fusion incident

Email Deliverability

Minor Resolved View vendor source →

Service Fusion experienced a minor incident on March 21, 2023 affecting Admin System - admin.servicefusion.com and Worker App, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2023, 06:03 PM UTC
Resolved
Mar 21, 2023, 10:27 PM UTC
Duration
4h 23m
Detected by Pingoru
Mar 21, 2023, 06:03 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker App

Update timeline

  1. investigating Mar 21, 2023, 06:03 PM UTC

    We are currently investigating reports relating to email deliverability through the Service Fusion platform.

  2. investigating Mar 21, 2023, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 21, 2023, 08:23 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 21, 2023, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 21, 2023, 10:27 PM UTC

    This incident has been resolved.