Service Fusion incident

System Inaccessibility

Notice Resolved View vendor source →

Service Fusion experienced a notice incident on April 13, 2023 affecting Admin System - admin.servicefusion.com and Worker App and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2023, 11:46 AM UTC
Resolved
Apr 13, 2023, 01:46 PM UTC
Duration
2h
Detected by Pingoru
Apr 13, 2023, 11:46 AM UTC

Affected components

Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai

Update timeline

  1. investigating Apr 13, 2023, 11:46 AM UTC

    We are currently investigating reports of system inaccessibility.

  2. monitoring Apr 13, 2023, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2023, 01:46 PM UTC

    This incident has been resolved.