Service Fusion incident

ServiceCall.ai

Minor Resolved View vendor source →

Service Fusion experienced a minor incident on February 26, 2025 affecting ServiceCall.ai, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 04:44 PM UTC
Resolved
Feb 26, 2025, 07:51 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 26, 2025, 04:44 PM UTC

Affected components

ServiceCall.ai

Update timeline

  1. investigating Feb 26, 2025, 04:44 PM UTC

    We are currently investigating reports of functionality concerns in our ServiceCall.ai platform.

  2. monitoring Feb 26, 2025, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2025, 07:51 PM UTC

    This incident has been resolved.