ServerBase AG incident
Core Network: Emergency Software Update from 2025-08-22 10:45 to 2025-08-22 12:45
ServerBase AG experienced a minor incident on August 22, 2025 affecting Customer Servers (CHZHC1/ZRH1) and Customer Servers (CHAGC1/LPG1) and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Servers (CHZHC1/ZRH1)Customer Servers (CHAGC1/LPG1)Dedicated CitrixCluster VPS (Legacy) / awesome.cloud VPSVirtual Datacenter (VDC) - Region ZRH1BackBone / Router - Region LPG1Managed Firewalls - Region ZRH1Managed Firewalls - Region LPG1Customer Servers (awesome.cloud)BackBone / Router - Region ZRH1
Update timeline
No vendor updates were posted for this incident — only the open and resolve events were observed.