ServerBase AG incident

Wartungsarbeiten SwissDesk (My Workplace 2.0)

Minor Resolved View vendor source →

ServerBase AG experienced a minor incident on May 18, 2026 affecting Customer Servers (CHZHC1/ZRH1), lasting 6h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 07:00 PM UTC
Resolved
May 19, 2026, 01:00 AM UTC
Duration
6h
Detected by Pingoru
May 18, 2026, 07:00 PM UTC

Affected components

Customer Servers (CHZHC1/ZRH1)

Update timeline

  1. completed May 19, 2026, 01:00 AM UTC

    Das monatliche Wartungsfenster an unseren SwissDesk (My Workplace 2.0) Umgebungen am Standord CHZHC1 wird zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 21:00 von Ihrer Citrix Sitzung ab, Ihr System wird mind. einmal neu gestartet. Bei Fragen oder Problemen wenden Sie sich bitte an den ServerBase Support: https://serverbase.ch/unternehmen/supportcenter/ -------*- We perform the monthly maintenance window for SwissDesk (My Workplace 2.0 environments in our CHAGC1 datacenter at the stated time. Please logoff before 9pm from your Citrix session, your system will be rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/