Servd had 15 outages in the last 2 years totaling 907h 43m of downtime — averaging 0.6 incidents per month.
There were 15 Servd outages since July 11, 2025 totaling 907h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're seeing new workloads (backup tasks and Syncs) failing to start up as expected in our uk-london-5 cluster, resulting in stuck deployments. We're investigating currently.
We've fixed the core issue, and are waiting for things to recover.
There is an ongoing issue with availability of a small number of projects in our us-east-6 and us-east-7 clusters. We have tracked this down to a problem with database data for these projects failing to attach to nodes as expected. We are communicating with our upstream providers currently to rectify.
The underlying issue has been resolved and we're monitoring to ensure full recovery of all projects
We've now resolved the incident. Thanks for your patience.
Things seem to be recovering. We will monitor for any reoccurrence.
We've now resolved the incident. Thanks for your patience.
We've observed requests to Bitbucket have started going through again. Our current working theory is a limited intermittent outage with Bitbucket's API, however nothing has been reported on their status page as of yet.
We've now resolved the incident. Thanks for your patience.
Cloudflare has published a post-mortem blog post about the issue which prompted this disruption to service on Servd. You can read more about it here [https://blog.cloudflare.com/cloudflare-outage-february-20-2026/](https://blog.cloudflare.com/cloudflare-outage-february-20-2026/)
Cloudflare have marked their as resolved https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We're seeing service back to normal, thanks for your patience.
Between 20:59 and 21:17 UTC there were two drops in connectivity to the US-EAST-7 cluster due to a large scale DDoS attack. The attack was mitigated by our Ingress Platform's DDoS defences, however some attack traffic was able to reach the cluster before the defences automatically activated. We're exploring strategies to better deal with attack traffic prior to our DDoS protections activating.
Cloudflare have marked their incident as fully resolved, and we're no longer seeing any issues across Servd, so are marking this incident as resolved too. Apologies for the disruption.
The upstream AWS issue is now fully resolved.
SSL validation appears to be going through normally now. Thanks for your patience.
Docker Hub (Servd's bundle storage provider) [suffered an incident](https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/68d47a2f93c09e05486d93a9) which prevented Servd's task runner from exporting new bundles during bundles builds and pulling existing bundles during syncs. The upstream incident was fixed by Docker Hub at 1:09 UTC, and all Servd systems are operational once again.
Between 14:04 UTC and 14:32, project requests routing to 74.220.21.86 experienced time outs. The impact was confined to projects that were previously located in our decommissioned UK-LONDON-1 and UK-LONDON-3 clusters that were then migrated over to our active UK-LONDON-4 cluster. These requests utilise our deprecated legacy ingress. To avoid similar issues in the future, we strongly recommend upgrading your impacted projects to our Ingress Platform. https://servd.host/docs/upgrading-to-new-ingress
We've now resolved the incident. Thanks for your patience.
The issue has been resolved with the upstream provider and builds are now progressing as expected.
We've had confirmation from our server provider (DigitalOcean) that the issue originated with their infrastructure. Specifically they state they detected an issue with one of their European carriers which caused outbound traffic from a subset of their locations in London, Amsterdam and Frankfurt to fail. They're working with their carrier to ensure the issue does not reoccur. If you'd like to add resilience against these kinds of incidents to your project, drop a message to [email protected] and we'd be happy to advise.