Serval experienced a minor incident on July 25, 2026, lasting 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 25, 2026, 11:35 AM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components OpenAI (Degraded performance)
- monitoring Jul 25, 2026, 11:46 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery.
- resolved Jul 25, 2026, 11:57 AM UTC
Status: Resolved All impacted services have now fully recovered.