Serval incident

Elevated error rates with the invalid_prompt error code

Minor Resolved View vendor source →

Serval experienced a minor incident on July 29, 2026, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 12:55 AM UTC
Resolved
Jul 29, 2026, 02:20 AM UTC
Duration
1h 24m
Detected by Pingoru
Jul 29, 2026, 12:55 AM UTC

Update timeline

  1. investigating Jul 29, 2026, 12:55 AM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components OpenAI (Degraded performance)

  2. monitoring Jul 29, 2026, 01:39 AM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 29, 2026, 02:20 AM UTC

    Status: Resolved All impacted services have now fully recovered.