Serval experienced a minor incident on September 3, 2026, lasting 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 03, 2026, 10:30 AM UTC
Status: Investigating We are currently investigating this incident. Affected components Web portal (app.serval.com) (Degraded performance)
- resolved Sep 03, 2026, 11:00 AM UTC
Status: Resolved We identified and addressed a period of increased load that impacted workflow runs from approximately 01:40 to 03:40 AM PT. We are implementing longer term fixes for this class of issue. This incident has been resolved.