Serval incident

Increased Latency across Slack, Teams and Workflow Runs

Minor Resolved View vendor source →

Serval experienced a minor incident on September 8, 2026, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 09:14 PM UTC
Resolved
Sep 08, 2026, 09:51 PM UTC
Duration
37m
Detected by Pingoru
Sep 08, 2026, 09:14 PM UTC

Update timeline

  1. investigating Sep 08, 2026, 09:14 PM UTC

    Status: Investigating We are currently investigating this incident. Affected components Workflows (Operational) Web portal (app.serval.com) (Degraded performance)

  2. identified Sep 08, 2026, 09:19 PM UTC

    Status: Identified We are continuing to work on a fix for this incident. Affected components Workflows (Degraded performance) Web portal (app.serval.com) (Degraded performance)

  3. monitoring Sep 08, 2026, 09:39 PM UTC

    Status: Monitoring Latency is recovering after working through a backlog of events. We're monitoring.

  4. resolved Sep 08, 2026, 09:51 PM UTC

    Status: Resolved This incident has been resolved.