Sentry experienced a critical incident on July 14, 2026 affecting US Error Ingestion and EU Error Ingestion, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 02:44 PM UTC
We are currently investigating the issue.
- investigating Jul 14, 2026, 03:42 PM UTC
We continue to investigate the issue.
- identified Jul 14, 2026, 04:42 PM UTC
We have identified the problem and are working on recovery.
- identified Jul 14, 2026, 04:49 PM UTC
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.
- identified Jul 14, 2026, 05:02 PM UTC
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data. We are working to start allowing user feedback in DE.
- monitoring Jul 14, 2026, 05:40 PM UTC
We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.
- monitoring Jul 14, 2026, 06:16 PM UTC
We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.
- resolved Jul 14, 2026, 07:32 PM UTC
Feedback ingestion is back to realtime and the backlog has been processed.